Chip Dalton – MD Update

Will You Be Surprised When the “No Surprises Act” Goes into Effect Jan. 1, 2022?

December 1, 2021February 15, 2022 Chip Dalton balance, balance bill, bill, bill staff, billed charge, commercial health plan, consent, consumer demand transparency, contracted rate, cost share calculation, CPI-U, determine cost share calculation, dispute resolution process, emergency, faith estimate, good faith estimate, health plan, healthcare treatment, in-network, in-network facility, in-network hospital, in-network plan, insurance, insurance plan, median of contracted rate, medical debt, member 's cost, member 's plan, new arbitration, new law, non-emergent service, out-of-network, out-of-network care, out-of-network claim, out-of-network emergency care, out-of-network emergency service, out-of-network hospital, out-of-network provider, out-of-network service, patient 's in-network, patient 's protection, payment, plan network, pre-authorization, president trump, provider, provider service, qualify amount, recognized amount, state 's medical bill law, submission process, surprise, surprise act, surprise bill

Patients have never been more concerned and affected by the cost of their healthcare treatment, as medical debt continues to

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Enhancing the Patient Financial Experience Utilizing a Dedicated Customer Service Unit

June 1, 2021September 9, 2021 Chip Dalton appropriate party, bill concern, complaint, complete self-pay refund, customer, customer service function, customer service representative, customer service team, customer service unit, dedicated customer service unit, essential assistance, knowledgeable consumer, main job function, patient 's overall financial experience, patient financial experience, patient statement, positive patient financial experience, price transparency, refund, revenue cycle, self-pay, self-pay refund, specific correspondence, timely maner

An effective and patient-friendly customer service team is critical to ensuring a positive patient financial experience. With increased focus on

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