Does Saying “I’m Sorry” Help or Hurt You?
There was a time when physicians wouldn’t hesitate to explain why a bad outcome occurred and offer an apology to the patient or patient’s family.
There was a time when physicians wouldn’t hesitate to explain why a bad outcome occurred and offer an apology to the patient or patient’s family.
Majority Floor Leader Damon Thayer described Kentucky’s 2017 legislative session as the most productive regular session in modern history. Over a hundred bills addressed healthcare-related
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