ISSUE 151: Special Section

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Tag: customer service

Consumer-Driven

LOUISVILLE/LAGRANGE/HILLVIEW The pages of MD-UPDATE often relate the challenges physician practices face in the wake of the Affordable Care Act (ACA), but physician offices are

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Jennifer S. Newton June 1, 2014

Skill, Service, and Selection

LOUISVILLE The basic principles of success in an independent medical practice are elementary, says plastic surgeon T. Gerald O’Daniel, MD, FACS. “Our basic philosophy can

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Jennifer Newton June 1, 2012

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